Latest price:€768.00$806.40£655.64AU$1,259.98€761.00$799.05£649.67AU$1,248.501% off
Item No. HKSH104
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Customer Questions & Answers
0 votes
Question:
Q:Can Smartlink j2534 driver be installed on WIN11 system? Why can’t I install it?
Answer:
A:Yes, it can , is it restricted by the computer firewall?
By erinwangSeller
on Jan 23, 2024
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Question:
Q:Does the SmartLink C 2.0 truck module support bidirectional communication?
Answer:
A:Yes, support.
By erinwangSeller
on Feb 21, 2024
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Question:
Q:What does “Delay” displayed on the SmartLink C V2.0 screen mean?
Answer:
A:The Delay (network delay) indicates the quality of the current network. Different colors represent different delay status. There are three states of network delay: Green: Indicates the network is normal. It is recommended that the diagnosis operation be performed when the network delay is green. Otherwise, the communication with the vehicle may fail or the incorrect system detection may occur. Yellow: Indicates the network is not stable. Please keep it stable. Red: Indicates the network delay is serious and not suitable for remote diagnosis or the network is disconnected.
By erinwangSeller
on Nov 7, 2023
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Question:
Q:What's the minimum requirement for network conditions?
Answer:
A:The remote SmartLink operation requires a network broadband of 100 MB or above.
By erinwangSeller
on Nov 7, 2023
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Question:
Q:Why is my network connection so poor?
Answer:
A:If the displayed network is poor, there may be too many people using the network in the LAN (Local Area Network) at the same time and some users are downloading. It is recommended to use a stable network for remote SmartLink diagnosis.
By erinwangSeller
on Nov 7, 2023
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Question:
Q:Why is there a sign in the upper right corner?
Answer:
A:Some networks have firewall restriction which leads to a longer delay of connection. You are most likely to see this sign while your system is in connection with networks managed by communities or companies. It is recommended to use the networks directly installed by telecommunication operators where there is no firewall restriction.
By erinwangSeller
on Nov 7, 2023
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Question:
Q:Some systems of certain old vehicles can not be tested.
Answer:
A:The SmartLink C V2.0 dongle supports CANBUS and DoIP communication protocols, but some old vehicle uses K-Line communication protocol.
By erinwangSeller
on Nov 7, 2023
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Question:
Q:Is it necessary to re-ignite the car after the diagnostic system starts working?
Answer:
A:For the sake of some vehicle's conditions, the re-ignition will provide you a more detailed analysis after OBD diagnosis.
By erinwangSeller
on Nov 7, 2023
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Question:
Q:Can I charge SmartLink C V2.0 through an external DC power supply?
Answer:
A:No. The SmartLink C dongle obtains power only through a vehicle's OBD diagnostic socket. Getting power through an external DC power supply could result in system malfunction.
By erinwangSeller
on Nov 7, 2023
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Question:
Q:Does SmartLink C V2.0 support Bluetooth communication?
Answer:
A:Yes, can support WIFI, Bluetooth and other communication methods.
By erinwangSeller
on Nov 7, 2023
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Question:
Q:Can I use SmartLink C V2.0 to test heavy-duty vehicles?
Answer:
A:Yes, Support commercial vehicles, passenger vehicles, new energy and other models: Covering Cummins, Bosch, Weichai, Shangchai, Yuchai, Xichai, Chaochai, Yangchai, Quanchai and other engine diagnostic software, it supports trucks, buses, construction machinery, agricultural machinery, trailers, ships and other types of vehicle software.
By erinwangSeller
on Nov 7, 2023
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Question:
Q:Can I use SmartLink B to perform remote diagnostics on SmartLink C V2.0?
Answer:
A:Yes, you can.
By erinwangSeller
on Nov 7, 2023
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Question:
Q:Is this item shipped from EU
Answer:
A:Yes, ship from EU What is your email or What'sapp NO. ? Where is your shipping address, Let me check the VIP price for you.
By erinwangSeller
on Oct 30, 2023
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